Job Description
Join our dynamic team at Customer Connect Solutions Inc. as we urgently fill 20+ call center positions in San Antonio! This is your opportunity to launch a rewarding career in customer service with immediate start dates and comprehensive training. Our modern downtown facility offers a collaborative environment with competitive benefits and growth opportunities.
Why Apply Today?
• Hiring Event: On-site interviews October 20-22
• Sign-On Bonus: $500 after 90 days
• Benefits: Health insurance, 401k match, paid time off
• Growth: Clear career advancement paths to team lead/supervisor
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (handle time, quality)
- Collaborate with team leads to improve service delivery
- Participate in continuous training programs
- Uphold company compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service or call center experience
- Strong communication and active listening skills
- Proficient with Windows OS and basic software
- Ability to work flexible shifts (evenings/weekends)
- Typing speed: 35+ WPM
- Pass background check and drug screen
- Bilingual (English/Spanish) preferred