Job Description
Join our award-winning call center team in Omaha, NE! We're urgently hiring customer service professionals with paid training to deliver exceptional support to Fortune 500 clients. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a modern, collaborative environment. No experience required – we invest in your success!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to improve service delivery
- Adhere to company policies and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to multitask in fast-paced settings
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Omaha location
- Flexibility to work evenings/weekends as needed