Job Description
Join our award-winning team immediately! Dynamic Solutions Inc. has urgent openings for full-time Call Center Agents in Tampa, FL. We're offering competitive pay ($18-$24/hr), comprehensive benefits, and rapid onboarding for qualified candidates who can start within 48 hours. No experience necessary—full training provided! Enjoy a modern downtown office with flexible scheduling and career advancement opportunities. Apply today and begin your exciting customer service career tomorrow!
Responsibilities
- Handle high-volume inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Meet/exceed performance metrics (call handling time, CSAT scores)
- Document interactions in CRM systems with precision
- Collaborate with team leads to improve service quality
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum 6 months customer service experience preferred
- Strong verbal/written communication skills
- Ability to type 30+ WPM with 95% accuracy
- Must pass background check and drug screening
- Flexible availability including evenings/weekends
- Valid Florida driver's license (if field support required)