Job Description
Immediate opportunities for Call Center Professionals! Join our exclusive hiring event for full-time Customer Service Representatives in Houston, TX and Georgia. We're seeking energetic individuals to join our award-winning team with competitive pay, comprehensive benefits, and rapid advancement paths. No experience required – we provide paid training!
Event Details:
• Date: October 28, 2023
• Time: 9:00 AM - 5:00 PM
• Location: 2000 Post Oak Blvd, Suite 500, Houston, TX 77056
• Virtual Option: Available for Georgia applicants
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve billing, technical, and account inquiries efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with cross-functional teams for complex issues
- Participate in ongoing product knowledge training
- Upsell products/services when appropriate
- Maintain 95%+ schedule adherence
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service or call center experience
- Strong verbal communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Proficiency with Windows OS and basic software
- Reliable internet access for remote positions
- Flexible availability including nights/weekends
- Positive attitude and problem-solving mindset