Job Description
Join Our Sacramento Team Immediately! No Experience Needed – Paid Training Provided!
We're urgently hiring passionate Customer Service Representatives for our award-winning call center in Sacramento, CA. Enjoy competitive pay, comprehensive paid training, and career advancement opportunities. Work in a supportive environment where your growth matters!
Why Choose Us?
- Full benefits package (medical/dental/vision)
- 401(k) with company match
- Paid time off from day one
- Performance-based bonuses
- Free parking & transit assistance
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and provide accurate product/service information
- Meet/exceed daily call volume and quality metrics
- Document interactions using CRM systems
- Collaborate with team to optimize customer experiences
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Ability to type 25+ WPM
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Pass background/drug screening
- No experience required – we train!