Job Description
Join our award-winning call center team in Fort Worth! We're urgently hiring passionate Customer Service Representatives to deliver exceptional experiences. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment with growth opportunities. Immediate openings available - apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Collaborate with team to achieve performance targets
- Participate in ongoing training and development
- Uphold company values in every customer interaction
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service/call center experience
- Exceptional verbal communication skills
- Ability to type 30+ WPM
- Strong problem-solving abilities
- Proficient with Windows OS and CRM software
- Flexible schedule availability (including weekends)