Job Description
Join our award-winning customer service team in Memphis, TN! We're urgently hiring motivated professionals for immediate start positions. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience required – we provide full training!
Why Apply Today?
• Weekly pay with direct deposit
• Health, dental, and vision insurance
• Paid time off and 401(k) matching
• Career advancement opportunities
• Modern downtown office with free parking
Responsibilities
- Handle inbound/outbound customer calls and emails
- Resolve billing inquiries and service issues
- Document interactions in CRM systems
- Meet/exceed performance metrics (CSAT, FCR)
- Collaborate with support teams for complex cases
- Participate in ongoing training programs
- Uphold brand voice and service standards
Qualifications
- High school diploma or equivalent
- Minimum 1 year customer service experience preferred
- Excellent verbal/written communication skills
- Proficient in Windows and Microsoft Office
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution
- Reliable transportation to downtown Memphis office
- Flexible availability (weekends/holidays as needed)