Job Description
Join Our Team at the Oklahoma City Hiring Event!
We are currently holding a massive Hiring Event to fill multiple Customer Service Representative positions immediately. If you are looking for a stable career with excellent benefits and immediate start dates, this is your opportunity.
Our team provides top-tier support for national clients, and we are looking for driven individuals to join our Oklahoma City hub. No prior call center experience is required—we provide comprehensive paid training!
Responsibilities
- Handle a high volume of inbound and outbound customer calls with a professional and empathetic tone.
- Resolve customer inquiries, complaints, and technical issues efficiently to ensure high satisfaction scores.
- Accurately document all customer interactions and account details within our CRM systems.
- Identify upsell and cross-sell opportunities to meet departmental revenue goals.
- Collaborate with team leads to improve service processes and resolve complex escalations.
- Adhere to all company scripts, policies, and compliance regulations during every interaction.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal communication skills and the ability to speak clearly and concisely.
- Basic computer literacy and the ability to navigate multiple software applications simultaneously.
- Must be able to work flexible shifts, including evenings, weekends, and holidays.
- Reliable internet connection and home office setup (if remote) or availability to commute to the Oklahoma City facility.
- Ability to maintain a professional demeanor under pressure.