Job Description
Join our dynamic team at Coastal Hospitality Solutions and kickstart your weekend career! We're urgently seeking enthusiastic Customer Service Representatives to deliver exceptional experiences at our premier Virginia Beach location. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while serving coastal visitors and locals alike. Immediate openings available for weekend shifts. Perfect for students, second-income earners, or professionals seeking weekend flexibility.
Responsibilities
- Handle guest inquiries via phone, email, and in-person with professionalism
- Process bookings and reservations using our proprietary CRM system
- Resolve customer concerns promptly while maintaining brand standards
- Collaborate with cross-functional teams during peak weekend operations
- Update guest profiles and maintain accurate records
- Contribute to weekend sales initiatives and promotions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or hospitality experience
- Exceptional communication and problem-solving skills
- Proficient with Microsoft Office and CRM platforms
- Ability to work independently during weekend shifts
- Valid Virginia driver's license (if required for field tasks)
- Flexible availability for weekends and holidays