Job Description
Join our award-winning call center team in Wichita and kickstart your career with comprehensive paid training! We're seeking dedicated Weekend Shift Customer Service Representatives to deliver exceptional support to our clients. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized. No experience necessary – we provide all the tools you need to succeed!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve inquiries, troubleshoot issues, and provide accurate information
- Maintain detailed call documentation in CRM systems
- Meet/exceed performance metrics for call quality and resolution
- Collaborate with team members to improve service delivery
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to work flexible weekend shifts (Sat/Sun)
- Basic computer proficiency and typing ability
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our Wichita facility
- Background check required post-hire