Job Description
Join our elite customer service team at CustomerFirst Solutions! We're hosting an exclusive hiring event for weekend shift call center professionals in Wichita, KS. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while making a real impact. No experience required – we provide comprehensive training to launch your career in customer excellence.
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with support teams for complex resolutions
- Adhere to all compliance and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with accuracy
- Weekend availability (Sat/Sun shifts)
- Basic computer proficiency
- Positive attitude and resilience under pressure
- Willingness to complete paid training program