Job Description
We are hosting a Hiring Event for our dynamic Weekend Shift team in Baltimore, MD. If you are looking for a rewarding career in customer service with flexible weekend hours, this is your opportunity to shine. We provide all the tools and training you need to succeed.
Why Apply?
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- No Experience Required: We offer comprehensive training for all new hires.
- Great Benefits: Medical, dental, and vision insurance available.
- Flexible Schedule: Focus on your weekends while we handle the rest.
Join a team that values your contribution and invests in your growth. Apply now to secure your spot at our upcoming hiring event!
Responsibilities
- Handle a high volume of inbound and outbound customer calls with professionalism.
- Resolve customer inquiries and complaints efficiently and empathetically.
- Provide accurate information regarding products, services, and account details.
- Document all interactions and transactions accurately in the CRM system.
- Identify upsell and cross-sell opportunities to meet sales targets.
- Collaborate with team leads to maintain high service quality standards.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal communication and active listening skills.
- Reliable internet connection and a quiet workspace.
- Must be available to work weekends (Saturday and Sunday).
- Professional demeanor and a positive attitude.
- Basic computer navigation skills and typing proficiency.