Job Description
Join Urban Oasis Hospitality as a Weekend Customer Experience Specialist and transform your weekends into rewarding opportunities! We're seeking energetic professionals to deliver exceptional service at our premium downtown Columbus location. Enjoy flexible weekend schedules (Saturdays & Sundays) while earning competitive hourly rates and gaining valuable hospitality experience. Perfect for students, parents, or anyone seeking work-life balance without sacrificing career growth.
What We Offer:
- Premium weekend-only schedule (no weekday shifts)
- Competitive hourly wages + performance bonuses
- Free parking and meal discounts
- Comprehensive onboarding and training
- Career advancement opportunities within our growing brand
Responsibilities
- Deliver exceptional customer service with personalized attention to every guest
- Manage weekend check-in/check-out processes efficientlyHandle guest inquiries and resolve concerns with professionalism
- Operate POS systems and process payments accurately
- Maintain pristine property standards during weekend shifts
- Collaborate with cross-functional teams for seamless operations
- Upsell premium services and amenities to enhance guest experiences
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability to work Saturdays and Sundays consistently
- Strong communication and problem-solving skills
- Proficiency with reservation systems and technology
- Ability to stand/walk for extended periods
- Flexibility to adapt to changing weekend demands
- Positive attitude and passion for creating memorable experiences
- Valid Ohio driver's license (if transportation needed)