Job Description
Join our dynamic team at Urban Oasis Hospitality as a Weekend Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours at our premium Charlotte location. Enjoy a flexible Saturday/Sunday schedule while representing one of the city's most beloved hospitality brands. This role offers competitive pay, growth opportunities, and the chance to shine in Charlotte's vibrant weekend scene.
Perfect for students, parents, or professionals seeking weekend work-life balance. Bring your passion for customer service and join our award-winning team!
Responsibilities
- Deliver exceptional customer service during weekend peak hours (Saturday/Sunday)
- Process transactions and maintain accurate financial records
- Manage inventory and ensure premium product presentation
- Resolve customer inquiries with professionalism and efficiency
- Collaborate with cross-functional teams to optimize weekend operations
- Uphold brand standards and cleanliness protocols
- Participate in weekend team training and development sessions
Qualifications
- Minimum 1 year customer service experience in fast-paced environment
- Availability for consistent weekend shifts (Saturday/Sunday)
- Strong communication and conflict resolution skills
- Ability to work independently and as part of a team
- Basic POS system proficiency
- Flexibility to adapt to changing weekend demands
- Valid North Carolina work permit (if applicable)
- Positive attitude and Charlotte community awareness