Job Description
Join our dynamic retail team as a Weekend Customer Experience Specialist at Harbor Retail Group! We're seeking energetic professionals to deliver exceptional service during peak Saturday and Sunday shifts in our flagship Charlotte location. This role offers the perfect blend of flexible scheduling and career growth opportunities in one of America's fastest-growing retail markets.
Our ideal candidates thrive in fast-paced environments and possess a genuine passion for creating memorable customer interactions. Enjoy competitive hourly pay, comprehensive training, and a supportive team culture that values work-life balance.
Responsibilities
- Deliver outstanding customer service through personalized product recommendations and solution-based selling
- Execute efficient point-of-sale transactions while maintaining cash handling accuracy
- Manage inventory operations including stock replenishment and visual merchandising
- Resolve customer inquiries with professionalism and problem-solving expertise
- Collaborate with weekend team to achieve daily sales and operational goals
- Uphold brand standards through store presentation and cleanliness protocols
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Flexible availability for Saturday/Sunday shifts (8:00 AM - 8:00 PM)
- Strong communication and interpersonal skills
- Basic math proficiency and point-of-sale system knowledge
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid North Carolina driver's license and reliable transportation
- High school diploma or equivalent required