Job Description
Join Oakland's premier hospitality team and transform your weekends into rewarding experiences! We're seeking passionate Weekend Customer Experience Specialists to deliver exceptional service during our busiest operational hours. Enjoy flexible Saturday/Sunday shifts with no weekday commitments while working in a dynamic, inclusive environment that values work-life balance. Perfect for students, artists, or professionals seeking supplemental income without weekday obligations.
Our competitive compensation package includes:
- Hourly wage of $18-$24
- Weekly pay with direct deposit
- Comprehensive training program
- Employee discounts on services
- Clear advancement pathways
Responsibilities
- Deliver exceptional customer service during weekend operating hours (6 AM - 10 PM)
- Manage guest inquiries and resolve service issues promptly
- Coordinate with cross-functional teams to ensure seamless operations
- Maintain facility cleanliness and safety standards
- Process payments and manage point-of-sale transactions
- Support inventory management and stock replenishment
- Document operational insights and customer feedback
Qualifications
- Availability to work flexible weekends (Saturday/Sunday shifts)
- Minimum 1 year customer service experience
- Strong communication and conflict resolution skills
- Ability to work independently and as part of a team
- Basic proficiency with POS systems
- Valid California driver's license (if required for logistics)
- High school diploma or equivalent
- Flexible schedule with reliable transportation