Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service during our peak weekend hours. This role offers flexible scheduling while providing competitive compensation and growth opportunities in Milwaukee's thriving retail sector. Enjoy weekends free from weekday commutes while building valuable customer service skills.
Responsibilities
- Deliver outstanding in-person and phone customer support during weekend shifts
- Process transactions accurately while maintaining security protocols
- Resolve customer inquiries with professionalism and empathy
- Assist with inventory management and merchandising tasks
- Collaborate with weekend team to maintain store presentation standards
- Operate POS systems and handle cash/credit transactions
- Document customer feedback and operational insights
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Availability to work Saturdays and Sundays (8am-6pm)
- Strong communication and problem-solving abilities
- Basic math proficiency and attention to detail
- Ability to stand for extended periods
- Positive attitude and adaptability in fast-paced environments
- Valid Wisconsin driver's license (if applicable to role duties)