Job Description
Join Urban Retail Group as a Weekend Customer Experience Specialist and transform how New Yorkers shop! We're seeking vibrant professionals to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and a dynamic environment where your energy makes a difference. Perfect for students, parents, or anyone seeking weekend work with growth potential. Apply today to become part of New York's premier retail experience!
Responsibilities
- Deliver personalized customer service through in-store engagement and digital support
- Manage weekend checkout operations with precision and efficiency
- Execute visual merchandising standards to create immersive brand experiences
- Resolve customer inquiries and escalations with solution-oriented approaches
- Collaborate with weekend team to maintain inventory accuracy and stock levels
- Participate in weekend promotions and special event activations
- Ensure store safety protocols are consistently followed during peak hours
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 6 months customer service or retail experience preferred
- Availability to work Saturday/Sunday shifts with flexible weekday availability
- Proficiency in POS systems and basic inventory management software
- Exceptional communication skills with multilingual abilities a plus
- Ability to thrive in fast-paced environments while maintaining composure
- Valid NY state driver's license (for occasional inventory runs)
- Passion for fashion, technology, or lifestyle retail trends