Job Description
Join Urban Retail Group as a Weekend Customer Experience Specialist and transform weekends into rewarding opportunities! We're seeking energetic professionals to deliver exceptional service in our flagship NYC locations. Enjoy flexible scheduling, competitive pay, and a dynamic team environment while serving fashion-forward customers in the heart of Manhattan. Perfect for students, artists, or anyone seeking weekend flexibility without compromising career growth.
Responsibilities
- Provide personalized customer assistance across premium retail departments
- Process transactions efficiently using POS systems while maintaining accuracy
- Resolve customer inquiries with professionalism and product expertise
- Collaborate with weekend team to maintain visual merchandising standards
- Support inventory management and stock replenishment during peak hours
- Contribute to weekend sales targets through upselling and product knowledge
Qualifications
- Previous retail or customer service experience preferred
- Availability to work weekends (Saturday/Sunday) with flexible scheduling
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and handle fast-paced environments
- Positive attitude and commitment to exceptional service standards