Job Description
Join Metro Retail Solutions' dynamic weekend team as a Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling, competitive pay, and opportunities for growth in a vibrant retail environment. Perfect for students, parents, or professionals seeking weekend work-life balance.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling standards
- Manage inventory counts and ensure stockroom organization during weekend shifts
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with weekend team to maintain visual merchandising standards
- Support store operations during peak Saturday/Sunday traffic periods
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Flexible availability for weekend shifts (Saturdays and Sundays)
- Strong communication and problem-solving abilities
- Basic math proficiency for cash handling and inventory tasks
- Ability to stand/walk for extended periods during 6-8 hour shifts
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown Minneapolis location