Job Description
Join Urban Retail Group's dynamic team as a Weekend Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional service during peak weekend hours at our flagship Baltimore location. This flexible part-time role offers the perfect opportunity to gain retail experience while maintaining your weekday schedule. Enjoy competitive pay, comprehensive training, and a supportive team environment. Apply today and start your career in retail with weekend flexibility!
Responsibilities
- Provide exceptional customer service through in-person assistance and phone support
- Process transactions accurately using POS systems and handle cash management
- Assist with product inquiries, returns, and exchanges
- Maintain store appearance and organize merchandise displays
- Support inventory management and stock replenishment processes
- Collaborate with team members to ensure smooth weekend operations
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to work flexible weekends (Saturday/Sunday) and holidays
- Detail-oriented with strong organizational abilities
- Positive attitude and commitment to teamwork
- Reliable transportation to downtown Baltimore location