Job Description
Join CityHub Hospitality's dynamic team as a Weekend Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional guest experiences during Saturday and Sunday shifts at our premium downtown Philadelphia location. No prior experience is required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment while building valuable skills in hospitality and guest relations.
Responsibilities
- Deliver outstanding customer service to weekend guests with professionalism and warmth
- Manage check-in/check-out processes efficiently using our digital systems
- Address guest inquiries and resolve service issues promptly
- Maintain pristine common areas and ensure facility standards are met
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Process payments and handle cash transactions accurately
- Participate in weekend staff training sessions and team meetings
Qualifications
- No experience required – open to students and career changers
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with digital tools
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Saturdays & Sundays)
- Positive attitude and commitment to exceptional service
- Must be 18+ years old and authorized to work in the US