Job Description
Are you looking for a flexible way to earn extra cash while enjoying the vibrant atmosphere of New York City? Apex Retail Solutions is currently seeking a dynamic Weekend Customer Service Associate to join our expanding team. In this entry-level position, you will play a crucial role in ensuring our customers have an exceptional shopping experience, all while working the hours that fit your lifestyle.
We pride ourselves on a high-conversion, premium service culture that rewards initiative and positivity. Whether you are a student looking for extra income or a professional seeking work-life balance, this weekend role offers the perfect opportunity to boost your earnings without sacrificing your weekday commitments.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor to drive sales and customer satisfaction.
- Process transactions accurately at the point of sale (POS) system, handling cash and electronic payments with precision.
- Answer product inquiries and provide detailed information to help customers make informed decisions.
- Assist in maintaining a clean, organized, and visually appealing store environment.
- Collaborate with the floor team to ensure stock levels are adequate and restocked efficiently.
- Handle customer returns and exchanges according to company policies and procedures.
Qualifications
- High school diploma or GED is required; prior retail or customer service experience is a plus but not mandatory.
- Must be available to work weekends, specifically Saturdays and Sundays, with a flexible schedule.
- Strong verbal communication skills and the ability to interact positively with a diverse clientele.
- Basic computer literacy and comfort with using handheld scanners and POS terminals.
- Reliable transportation is preferred for commuting within the New York area.