Job Description
Join our dynamic team as a Weekend Customer Service Associate and kickstart your career in a fast-paced retail environment! We're seeking enthusiastic individuals to deliver exceptional service during weekend shifts. Perfect for students and professionals seeking flexible hours, this role offers hands-on experience in customer relations, inventory management, and sales support. Enjoy competitive pay, comprehensive training, and a supportive team culture that values growth and work-life balance. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Provide outstanding customer service across all touchpoints including in-person, phone, and digital channels
- Process transactions accurately using POS systems and handle cash/credit card payments
- Assist with inventory management, including stock counts, replenishment, and display maintenance
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Support promotional activities and upselling initiatives to drive sales
- Adhere to all safety protocols and company policies during weekend operations
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible scheduling
- Basic proficiency with technology and point-of-sale systems
- Reliable transportation to Charlotte, NC location
- Positive attitude and willingness to learn new processes
- Previous customer service experience preferred but not required
- Ability to stand for extended periods and lift up to 25 lbs