Job Description
Join our vibrant team at Urban Weekend Solutions and kickstart your career with flexible weekend hours! We're seeking enthusiastic entry-level Customer Service Associates to deliver exceptional experiences to our New York clients. This role offers the perfect opportunity to develop professional skills while maintaining work-life balance through our Saturday/Sunday schedule.
Why You'll Love Working With Us:
- Competitive hourly pay with weekend differential
- Comprehensive paid training program
- Clear pathways for advancement into full-time roles
- Modern, inclusive workplace culture
- Free parking and public transit stipend
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using our CRM system
- Resolve customer inquiries and complaints with empathy
- Collaborate with weekend team members to ensure seamless operations
- Maintain organized product displays and service areas
- Document customer feedback and service metrics
- Adhere to all company policies and safety protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal communication skills
- Basic computer proficiency (MS Office suite)
- Ability to work flexible weekends (Saturdays/Sundays)
- Positive attitude and customer-first mindset
- Reliable transportation to our Manhattan location
- No prior experience required - training provided