Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Customer Service Associate! Perfect for students or those seeking flexible weekend schedules, this entry-level role offers competitive pay and growth opportunities. Enjoy a supportive environment where your customer service skills shine while serving Philadelphia's vibrant community. No prior experience required – we provide comprehensive training to set you up for success!
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems and mobile payment platforms
- Assist with inventory management, stock rotation, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with weekend team members to maintain store standards
- Participate in weekend promotions and special events
Qualifications
- High school diploma or equivalent required
- Weekend availability (Saturday/Sunday shifts, 8am-6pm)
- Basic computer literacy and comfort with technology
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 30 lbs
- Positive attitude and commitment to teamwork
- Prior retail or customer service experience preferred