Job Description
Join our dynamic team as a Weekend Customer Service Associate at Horizon Retail Group! Perfect for students, career-changers, or anyone seeking weekend flexibility, this role requires no prior experience and offers competitive pay with growth opportunities. You'll be the face of our brand, creating memorable experiences for shoppers while developing transferable skills in communication and problem-solving. Enjoy a supportive environment where your weekend schedule is respected, and your contributions are valued. Apply today to start your journey with a company that invests in its people!
Responsibilities
- Deliver exceptional customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries promptly and escalate complex issues appropriately
- Collaborate with weekend team members to maintain store cleanliness and safety standards
- Participate in weekend training sessions to enhance product knowledge and service skills
- Support store operations during peak weekend hours and promotional events
Qualifications
- No prior experience required - comprehensive training provided
- Strong interpersonal skills with a passion for helping others
- Ability to work independently and as part of a team during weekend shifts
- Basic math proficiency for transaction handling and inventory tasks
- Reliable weekend availability (Saturdays & Sundays) with flexible scheduling
- Comfortable standing for extended periods and lifting up to 25 lbs
- Positive attitude and commitment to maintaining a professional appearance
- High school diploma or equivalent preferred but not required