Job Description
Join our dynamic team as a Weekend Customer Service Associate in San Jose! We're seeking motivated individuals to start immediately on our weekend shift. This role offers competitive compensation, flexible scheduling, and a fast-paced environment where your contributions directly impact customer satisfaction. Enjoy weekend-only hours while gaining valuable experience in client relations and operational support. Perfect for students, career changers, or those seeking supplemental income.
What We Offer:
- Immediate start opportunity
- Competitive hourly pay + performance incentives
- Weekend-only schedule (Sat-Sun)
- Comprehensive paid training
- Growth potential to full-time roles
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate documentation
- Resolve customer inquiries and escalate complex issues appropriately
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to company policies and security protocols
- Support inventory management and merchandising tasks
- Contribute to weekend team performance goals
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving abilities
- Proficiency with POS systems and basic software
- Weekend availability (Saturday/Sunday, 8am-6pm)
- Ability to stand for extended periods
- Valid CA driver's license (if transportation required)
- Quick learner with positive attitude