Job Description
Join our dynamic team as a Weekend Customer Service Associate and kickstart your career in retail! We're seeking motivated individuals with no prior experience to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible Saturday/Sunday shifts, and comprehensive training to build valuable skills. This is your opportunity to grow with a company that invests in its people and offers advancement potential.
Our Detroit location is easily accessible via public transit, and we provide a supportive team environment where your contributions are recognized. Whether you're a student, career-changer, or seeking weekend supplemental income, this role offers immediate entry into the workforce with long-term growth potential.
Responsibilities
- Provide outstanding customer service through in-person assistance and phone support
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stocking shelves, and maintaining store appearance
- Resolve customer inquiries promptly and escalate complex issues to supervisors
- Collaborate with team members to ensure smooth weekend operations
- Adhere to safety protocols and company policies at all times
- Support promotional activities and seasonal merchandising initiatives
Qualifications
- No prior experience required - comprehensive training provided
- Strong communication skills and friendly, approachable demeanor
- Ability to stand for extended periods and lift up to 25 lbs
- Basic computer literacy and comfort with technology
- Reliable transportation to our downtown Detroit location
- Flexible availability for Saturday/Sunday shifts (6 AM - 10 PM)
- Positive attitude and willingness to learn new processes
- High school diploma or equivalent preferred