Job Description
Join our dynamic Denver team as a Weekend Customer Service Lead! We're urgently seeking energetic professionals to deliver exceptional service during peak Saturday/Sunday shifts. Enjoy flexible weekend schedules while building your career in retail with competitive pay and growth opportunities. Perfect for students, parents, and career-changers seeking work-life balance. Apply today and become part of Denver's most customer-focused team!
Responsibilities
- Lead weekend customer service teams during peak Saturday/Sunday hours
- Resolve complex customer inquiries with empathy and efficiency
- Train and mentor new weekend staff on brand standards
- Manage inventory reconciliation and weekend stock operations
- Coordinate with weekday managers for seamless handovers
- Implement visual merchandising directives during off-peak hours
- Submit weekend performance reports to regional leadership
Qualifications
- 2+ years retail/customer service experience
- Proven leadership skills in fast-paced environments
- Availability for every Saturday and Sunday shift
- Advanced conflict resolution and de-escalation abilities
- Proficiency in POS systems and inventory software
- Strong problem-solving under weekend rush conditions
- Valid Colorado driver's license (for store errands)