Job Description
Join our dynamic team at Metro Retail Solutions, Wichita's premier weekend employer! We're urgently seeking enthusiastic Customer Service Leads for weekend shifts to deliver exceptional experiences to our growing customer base. Enjoy flexible weekend schedules with competitive pay and rapid advancement opportunities. Perfect for students, parents, or career changers seeking work-life balance. Apply today and start your rewarding weekend career in the heart of Kansas!
Responsibilities
- Manage customer inquiries and resolve issues efficiently with empathy
- Train and mentor new weekend staff on operational procedures
- Oversee inventory management and stock replenishment during shifts
- Process transactions accurately using POS systems
- Ensure store presentation meets brand standards
- Coordinate with weekday management for seamless operations
- Implement safety protocols and maintain compliance
Qualifications
- Minimum 1 year customer service or retail experience
- Available for all weekend shifts (Sat/Sun 8am-6pm)
- Strong conflict resolution and communication skills
- Proficient with point-of-sale technology
- Ability to work independently with minimal supervision
- Basic math and inventory management knowledge
- Valid Kansas driver's license (if required for logistics)
- Background check and drug screen required