Job Description
We are currently hosting a Hiring Event for enthusiastic professionals to join our growing team as Customer Service Representatives in Tampa, Florida. This is a unique opportunity to work in a fast-paced environment while enjoying the flexibility of a weekend schedule.
As a vital part of our support network, you will be the face of our brand, ensuring our clients receive the world-class service they deserve. Whether you are looking for a new career path or a flexible side gig, we provide the training and tools you need to succeed.
Responsibilities
- Handle high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues with patience and professionalism.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records in our CRM system to ensure data integrity.
- Collaborate with the sales and logistics teams to ensure seamless service delivery.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service experience is preferred but not required.
- Strong verbal and written communication skills.
- Ability to type 40+ words per minute.
- Must be available to work weekends (Saturday and Sunday).
- Basic computer proficiency and ability to learn new software quickly.