Job Description
Immediate Weekend Shift Openings in Portland, OR! Join our dynamic team as a Weekend Customer Service Representative. This part-time role offers competitive pay, flexible scheduling, and immediate start for qualified candidates. Provide exceptional support to our diverse client base while enjoying a weekend-focused schedule that balances work and personal life.
We're seeking motivated individuals with outstanding communication skills and a passion for customer satisfaction. Training provided, no prior experience required for entry-level roles. Perfect for students, professionals, and anyone seeking supplemental income.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions, resolve billing issues, and troubleshoot technical problems
- Maintain accurate customer records in our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company protocols and maintain confidentiality of customer data
- Meet key performance metrics for response time and resolution efficiency
- Support weekend inventory and operational tasks as assigned
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Strong verbal and written communication skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency with MS Office suite
- Flexible weekend availability (Saturday/Sunday shifts)
- Customer service experience or relevant training preferred
- Positive attitude with problem-solving mindset
- Reliable transportation to our Portland facility