Job Description
We are seeking a dedicated and professional Customer Service Representative to join our dynamic team in Houston, TX. This is a fantastic opportunity for individuals looking for immediate start positions with the flexibility of weekend shifts and the stability of full-time hours.
As a key member of our operations team, you will be the face of our company, ensuring our clients receive top-tier support. We value reliability, excellent communication skills, and a proactive attitude.
Why Join Us?
- Immediate Start: Onboarding begins ASAP.
- Competitive Pay: $45k - $55k/year plus benefits.
- Weekend Flexibility: Guaranteed weekend hours.
Responsibilities
- Manage Customer Inquiries: Handle incoming calls, emails, and chats professionally, resolving issues efficiently.
- Weekend Operations: Work assigned weekend shifts to ensure seamless customer support coverage.
- Problem Resolution: Diagnose and resolve customer complaints to ensure high satisfaction rates.
- Data Entry: Accurately update customer information and order status in our CRM systems.
- Team Collaboration: Work closely with the logistics team to coordinate shipping and delivery details.
Qualifications
- Availability: Must be available to work weekends (Saturday and Sunday).
- Experience: Previous customer service or logistics experience is preferred but not required.
- Communication: Excellent verbal and written communication skills.
- Reliability: A history of consistent attendance and punctuality.
- Education: High school diploma or GED equivalent.