Job Description
Are you looking for Weekend Jobs in Oklahoma City that offer Full-Time benefits?
Apex Support Solutions is currently seeking a dedicated and dynamic Weekend Customer Service Representative to join our expanding team. We pride ourselves on delivering exceptional support to our clients and are looking for individuals who thrive in a fast-paced environment and are available to work weekends to ensure our customers receive top-tier assistance.
This role is perfect for those seeking a stable Full-Time position with the unique flexibility of weekend scheduling. While based in the Oklahoma City area, we offer a hybrid/remote-friendly culture, welcoming applications from talented professionals in Florida and across the nation.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $25.00 per hour based on experience.
- Full-Time Stability: Enjoy a consistent schedule with comprehensive benefits packages.
- Weekend Flexibility: A focused schedule that allows you to enjoy your weekdays.
- Remote Friendly: We support remote work for qualified candidates in Florida and beyond.
Apply today to start your career with us!
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat during weekend shifts.
- Resolve complex customer issues with patience and professionalism, ensuring high customer satisfaction scores.
- Accurately document all customer interactions, account status changes, and feedback in our CRM systems.
- Collaborate with internal teams to escalate critical issues and ensure timely resolution.
- Provide product and service training to customers to enhance their overall experience.
- Adhere to all company policies, procedures, and quality assurance standards during every shift.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in customer service, technical support, or a related field.
- Must be available to work full-time hours, specifically on weekends (Saturday and Sunday).
- Strong verbal and written communication skills with the ability to convey technical information clearly.
- Proficient in using computers, CRM software, and Microsoft Office Suite.
- Ability to work independently in a remote or hybrid environment while maintaining high productivity.