Job Description
Are you seeking Weekend Shift Jobs in New Orleans, LA that offer stability and a great work-life balance? Apex Logistics & Support is currently hiring dedicated Full-Time Customer Service Representatives to join our dynamic team.
We are a leading logistics and support provider serving clients across the United States. We are looking for individuals who thrive in a fast-paced environment and are available to work weekends while enjoying the perks of a regular full-time schedule.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Comprehensive medical, dental, and vision insurance.
- Weekend premium pay and paid time off.
- Modern, smoke-free office environment in the heart of the city.
Responsibilities
- Manage and resolve incoming customer inquiries via phone, email, and chat during weekend shifts.
- Process orders, track shipments, and update customer accounts with precision.
- Handle escalated customer complaints professionally and efficiently.
- Collaborate with the Monday-Friday operations team to ensure seamless service continuity.
- Adhere to all company policies, safety regulations, and quality assurance standards.
- Identify opportunities to improve workflow and customer satisfaction.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or logistics is preferred but not required (training provided).
- Must be available to work Saturdays and Sundays consistently.
- Strong written and verbal communication skills.
- Proficiency with basic computer applications and CRM software.
- Ability to work independently and as part of a team.