Job Description
Are you looking for a weekend job in Dallas, TX that offers immediate start opportunities and growth potential?
Apex Support Services is seeking a dedicated Customer Service Representative to join our high-energy team. We specialize in providing top-tier support solutions and are looking for individuals who are eager to learn and excel in a fast-paced environment.
As a Weekend Shift Associate, you will play a crucial role in maintaining our high standards of customer satisfaction. This entry-level position is perfect for those seeking flexibility without compromising on career advancement.
Responsibilities
- Handle a high volume of inbound customer inquiries via phone and email with patience and professionalism.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer issues and complaints in a timely manner, escalating complex cases to management when necessary.
- Update and maintain customer records in our CRM database to ensure data integrity.
- Collaborate with the weekday team to ensure seamless service continuity.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent (GED).
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Must be available to work full-time weekends (Saturday & Sunday).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to pass a background check and drug screen.