Job Description
Are you looking for a job that gives you your weekends off? Apex Solutions is hiring dedicated Customer Service Representatives for our Weekend Shift team in Tucson, AZ.
We are seeking individuals who thrive in a fast-paced environment and want to make a difference in our customer's lives without sacrificing their personal time during the week.
Why Choose Us?
- Weekend-Only Schedule: Work Friday through Sunday and enjoy your Mondays through Thursdays free.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Growth Opportunities: Potential to transition into full-time roles or management.
Join a team that values work-life balance and professional development.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with professionalism and empathy.
- Resolve product and service issues efficiently to ensure high customer satisfaction scores.
- Document all customer interactions and issues in the CRM system accurately.
- Collaborate with the support team to escalate complex technical issues.
- Assist in training new weekend staff members as needed.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience preferred but not required.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Must be available to work Friday, Saturday, and Sunday.
- Ability to work in a fast-paced, high-volume environment.