Job Description
Are you looking for weekend shift jobs in Wichita, KS that offer the flexibility you need?
Apex Support Solutions is currently hiring enthusiastic Customer Service Representatives to join our growing team. We specialize in providing high-quality support and pride ourselves on our weekly pay structure and flexible scheduling options. Whether you are a student, a parent, or simply looking for a better work-life balance, our weekend positions are designed to accommodate your lifestyle while providing a stable career path.
Why Choose Apex Support Solutions?
- Weekly Paychecks: Get paid every week for your hard work—no more waiting two weeks for your next check.
- Flexible Scheduling: Choose the shifts that work best for you, with options for Saturday and Sunday coverage.
- Modern Environment: Work in a state-of-the-art facility with supportive management and a positive culture.
- Training Provided: We invest in our team with comprehensive onboarding and ongoing training.
Don't miss this opportunity to advance your career in a stable and rewarding environment. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a focus on problem resolution.
- Provide accurate information regarding products, services, and account status to ensure high satisfaction.
- Document customer interactions, feedback, and transactions accurately in the CRM system.
- Collaborate with team leads and peers to resolve complex issues and improve service processes.
- Adhere to all company policies, including attendance, punctuality, and safety protocols.
- Identify opportunities to upsell products or services where appropriate and within guidelines.
Qualifications
- High school diploma or equivalent required; previous customer service experience is a plus.
- Strong verbal communication skills and the ability to remain calm under pressure.
- Proficient in using computer systems, navigating web-based applications, and typing at least 35 WPM.
- Must be available to work weekends (Saturday and/or Sunday) on a recurring basis.
- Reliable transportation and a positive, professional attitude.