Job Description
Unlock your weekend potential with Vibrant Retail Group! We're seeking dynamic Weekend Customer Service Specialists to join our award-winning team in San Jose. Enjoy flexible Saturday/Sunday shifts while delivering exceptional experiences to tech-savvy customers. Perfect for students, parents, or professionals seeking work-life balance. Join a culture that rewards enthusiasm and offers growth opportunities in California's innovation hub.
Responsibilities
- Deliver exceptional customer service across multiple touchpoints (in-store, phone, chat)
- Process transactions accurately while maintaining cash drawer integrity
- Resolve customer inquiries with empathy and product expertise
- Execute visual merchandising and inventory management tasks
- Collaborate with weekend team to achieve sales targets
- Operate POS systems and handle returns/exchanges efficiently
- Maintain pristine store appearance and safety standards
Qualifications
- Minimum 1 year customer service or retail experience
- Weekend availability (Saturday/Sunday) with flexible scheduling
- Strong communication and problem-solving skills
- Basic math proficiency for cash handling
- Ability to stand for extended periods and lift 25 lbs
- Proficiency with point-of-sale systems
- Positive attitude and team player mentality