Job Description
Join our dynamic team at Metro Retail Solutions and become the weekend face of our Oklahoma City operations! We're seeking energetic professionals who thrive in fast-paced environments and excel at creating exceptional customer experiences. As a Weekend Customer Service Specialist, you'll work Saturdays and Sundays in our flagship downtown location, serving as the primary point of contact for our diverse clientele. Enjoy competitive pay, flexible scheduling, and a supportive team culture that values work-life balance. Perfect for students, parents, or anyone seeking fulfilling weekend employment in the heart of OKC.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Manage point-of-sale transactions with accuracy and efficiency
- Process returns, exchanges, and inventory adjustments
- Collaborate with weekday staff to ensure seamless operations
- Uphold brand standards through visual merchandising and store presentation
- Resolve customer inquiries and complaints with professionalism
- Participate in weekend inventory audits and stock replenishment
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Availability to work every Saturday and Sunday (8am-6pm)
- Strong communication and conflict resolution skills
- Proficiency with POS systems and basic computer applications
- Ability to stand for extended periods and lift up to 30 lbs
- Reliable transportation and punctuality
- Positive attitude and team-oriented mindset