Job Description
Join Horizon Retail Solutions as a Weekend Customer Service Specialist and kickstart your career in a dynamic retail environment! We're seeking energetic, customer-focused individuals to deliver exceptional service during our busiest weekend hours. This entry-level position offers flexible scheduling, comprehensive training, and growth opportunities within our expanding Texas operations. Perfect for students, career changers, or anyone seeking weekend work-life balance.
Why Work With Us?
- Competitive weekend shift premiums ($18-$22/hr)
- Free parking and transit reimbursement
- 401(k) with company match after 90 days
- Referral bonuses for successful hires
- Quarterly team-building events
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Assist with product demonstrations and promotions
- Maintain organized stockroom inventory
- Resolve customer concerns using company protocols
- Collaborate with weekend team to achieve sales targets
- Report maintenance issues and safety hazards
- Support store opening/closing procedures
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer proficiency (typing, email, POS)
- Strong communication and problem-solving skills
- Ability to stand for 6+ hours per shift
- Reliable weekend availability (Sat-Sun 8AM-6PM)
- Positive attitude with customer service mindset
- Must pass background check and drug screening
- Previous retail experience preferred but not required