Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak Saturday-Sunday shifts in Arlington, VA. Enjoy a flexible schedule that respects your work-life balance while contributing to a customer-centric environment. This role offers competitive pay, growth opportunities, and the chance to be part of a forward-thinking retail organization.
Responsibilities
- Provide exceptional in-person and phone customer service during weekend shifts
- Process transactions accurately using POS systems and manage cash handling
- Assist with inventory management and stock replenishment operations
- Resolve customer inquiries and escalations with professionalism
- Maintain store presentation standards during weekend operations
- Collaborate with team members to ensure seamless weekend coverage
- Support promotional activities and weekend sales initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Availability for consistent Saturday and Sunday shifts
- Strong communication and problem-solving skills
- Proficiency with POS systems and basic computer applications
- Ability to work independently and in team environments
- Flexible schedule with weekend availability
- Valid driver's license preferred