Job Description
Join our dynamic team as a Weekend Customer Service Specialist and deliver exceptional experiences to shoppers across New York's vibrant retail landscape. This immediate-start opportunity offers flexible weekend hours with competitive compensation and growth potential. Perfect for students, professionals, or anyone seeking supplemental income with minimal weekday commitment.
As a key brand ambassador, you'll represent premium retail brands while maintaining a polished, customer-focused environment. Enjoy a fast-paced yet supportive atmosphere where your contributions directly impact customer satisfaction and store success.
Responsibilities
- Deliver outstanding customer service through in-person assistance and digital support
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Manage inventory, restock displays, and ensure visual merchandising standards
- Resolve customer inquiries efficiently with product knowledge and problem-solving skills
- Collaborate with weekend teams to maintain store cleanliness and safety protocols
- Participate in weekend promotional events and seasonal campaigns
- Complete end-of-day reconciliations and reporting duties
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Weekend availability mandatory (Saturdays/Sundays, 8am-6pm shifts)
- Strong communication skills with ability to multitask in busy environments
- Basic math proficiency for cash handling and inventory tasks
- Previous retail or customer service experience preferred
- Reliable transportation to Manhattan locations
- Ability to stand for extended periods and lift up to 30 pounds
- Professional appearance and positive attitude