Job Description
Join our dynamic team at Urban Retail Solutions! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our premium San Jose location. This role offers flexible weekend scheduling with immediate start opportunities, perfect for students or professionals seeking supplemental income. Enjoy competitive pay, comprehensive training, and a vibrant work environment where your contributions directly impact customer satisfaction.
Responsibilities
- Provide exceptional in-person customer service with product expertise
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with professionalism
- Maintain organized and visually appealing store displays
- Collaborate with weekend team members to achieve sales goals
- Assist with inventory management and stock replenishment
- Uphold brand standards and cleanliness protocols
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) and holidays
- Basic math proficiency and cash handling comfort
- Reliable transportation to San Jose location
- Positive attitude and problem-solving mindset
- Availability for immediate start (within 1 week)
- Must pass background check