Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic individuals to deliver exceptional customer experiences during our busiest weekend hours. This immediate hire position offers flexible scheduling and the opportunity to work in a vibrant Oakland retail environment. Perfect for students, parents, or professionals seeking supplemental income with weekends-only availability.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and stock displays during weekend shifts
- Resolve customer inquiries with professionalism and empathy
- Assist with visual merchandising and store presentation
- Collaborate with weekend team to ensure smooth operations
- Maintain cleanliness and safety standards in all areas
Qualifications
- Previous customer service or retail experience preferred
- Availability for all weekend shifts (Saturday/Sunday)
- Strong communication and problem-solving skills
- Ability to stand for extended periods and lift 25 lbs
- Basic proficiency with technology and POS systems
- Positive attitude and team-oriented mindset
- Must pass background check and drug screening
- No weekend conflicts with other commitments