Job Description
Join FlexiWork Solutions and transform your weekends into rewarding income! We're seeking dynamic Weekend Customer Service Specialists to deliver exceptional experiences while enjoying flexible scheduling and weekly pay. Perfect for students, parents, or anyone seeking weekend work-life balance. No nights or weekdays required!
Why Work With Us?
- Weekly paychecks (every Friday)
- Consistent weekend shifts (Sat/Sun only)
- Comprehensive paid training
- Advancement opportunities
- Modern downtown Seattle location
Responsibilities
- Handle customer inquiries via phone, chat, and email
- Resolve billing and account issues efficiently
- Process transactions using CRM systems
- Document interactions in Salesforce database
- Collaborate with weekday teams for seamless handoffs
- Maintain 95% customer satisfaction score
- Adhere to PCI compliance standards
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Strong problem-solving abilities
- Available exclusively weekends (Sat/Sun 8am-6pm)
- Excellent communication skills
- Ability to work independently
- Basic math and typing skills