Job Description
Join FlexiPay Staffing Solutions and transform your weekends into extra income! We're seeking energetic Weekend Customer Service Specialists in Boston to deliver exceptional support while earning competitive weekly pay. Perfect for students, side hustlers, or anyone seeking flexible work-life balance. Enjoy weekends off during the week with no nights or holidays required. Our rapid onboarding process gets you earning within days!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with weekday teams for seamless service continuity
- Meet weekly performance metrics and customer satisfaction targets
- Participate in brief shift handovers and team huddles
- Adhere to company protocols and data security standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Excellent verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Reliable internet access and quiet home workspace
- Ability to work Saturdays and Sundays (8am-6pm shifts)
- Strong problem-solving and conflict resolution abilities
- Passion for helping customers and representing brands positively