Job Description
Join our vibrant team at Coastal Commerce Solutions and transform your weekends into rewarding experiences! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional service while enjoying a flexible schedule. This role is perfect for students, parents, or anyone seeking weekend work-life balance without compromising on growth opportunities. Our Jacksonville team thrives on creating memorable customer experiences, and we're looking for passionate individuals to contribute to our success.
Enjoy competitive pay, comprehensive training, and a supportive environment where your weekend dedication is recognized. If you're a people person with a knack for problem-solving and a desire to make weekends count, apply today and start your journey with us!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions during weekend shifts
- Process transactions efficiently while maintaining accuracy and attention to detail
- Resolve customer inquiries and concerns with empathy and professionalism
- Collaborate with weekday teams to ensure seamless service continuity
- Operate POS systems and maintain organized customer records
- Contribute to weekend inventory management and store presentation
- Participate in weekend team briefings and performance reviews
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a customer-first mindset
- Reliable weekend availability (Saturday/Sunday shifts)
- Basic proficiency with POS systems and Microsoft Office
- Ability to work independently while collaborating in a team environment
- Positive attitude and adaptability to changing weekend demands