Job Description
Discover weekend flexibility with premium pay at Southwest Solutions Group! We're seeking energetic Weekend Customer Service Specialists to join our award-winning Albuquerque team. Enjoy 100% weekend-only schedules (Saturday-Sunday) with no weekday commitments, competitive hourly rates, and comprehensive benefits including health insurance and 401(k) matching. Perfect for students, parents, or professionals seeking work-life balance. Join our culture of recognition where top performers earn monthly bonuses and advancement opportunities!
Responsibilities
- Deliver exceptional customer experiences via phone, email, and in-person support
- Process transactions and resolve inquiries using CRM systems
- Manage inventory and maintain organized showroom environments
- Collaborate with cross-functional teams to ensure seamless operations
- Train on new products and services monthly to maintain expertise
- Meet performance metrics including customer satisfaction scores
- Participate in weekend team-building and recognition events
Qualifications
- 1+ years customer service or retail experience preferred
- Proficiency with CRM software (Salesforce or similar)
- Exceptional communication and problem-solving abilities
- Ability to work independently with minimal supervision
- Flexibility to work both Saturday and Sunday shifts (8am-6pm)
- Valid New Mexico driver's license (for occasional deliveries)
- High school diploma or equivalent required